Assistance and Answers

  • IT Support CenterFor information on upgrades, current network/software issues and maintenance, as well as general information about technology at Appalachian State University
  • Technology FAQ: For answers to the most commonly asked questions.
  • Computer Support Assistance: Students can request support in a variety of ways through the Support Center's homepage.
  • Tech Support Hours: The hours of “live” assistance can be found on the Technology Support Center page. 
  • Computing Services at ASU Centers: Students also have access to computing services at the ASU Centers in Burke, Caldwell, and Hickory and at the North Carolina Center for Engineering Technologies in Hickory. Center staff at each location will assist you upon presentation of your official student ID card along with an official government issued photo ID.